System Requirements

For optimum performance, please use Internet Explorer v5.0 or higher to access this site. If you have a version lower than 5.0, click the link below to download a newer version.
Internet Explorer

To use Netscape 6.2 or higher, 128-bit security is required, which is available as an upgrade from Netscape. To upgrade your browser, click the link below to download the newer version and/or the security necessary to access the site.
Netscape

System Specs:

A Pentium PC - 233 MHz
32 megs of RAM
Windows 95 or newer operating system
Graphics adapter with 800 x 600 display resolution, 16 bit depth or greater
Recommended display resolution 1024 x 768
56.6 kbs internet connection or faster
Netscape 6.2 or Internet Explorer 5.0 browser (IE is recommended)
Not Mac Compatible

How do I check my system requirements?

If you are having problems viewing all the content in the course because you have to scroll right and left to see all the content, you may need to change your screen resolution or screen size. To check the screen resolution (screen size) of your computer:

1. In Windows, click the Start button, then select Settings, then Control Panel.
2. The Control Panel window will open. Double-click on the Display icon.
3. This will then open the Display Properties for your computer. Select the Settings tab, and in the Screen Area section of the box, move the guide to 800x600 pixels for optimum viewing of content.
4. Click Apply. Your system may ask if it can resize your desktop. Click OK.
5. You will be prompted that Windows has resized your desktop, and asked if you want to keep this setting. Click Yes.
6. Click OK once more to close your Display Properties box, and then close your Control Panel window as well.

To check the memory (RAM) and OS version of your computer:

1. In Windows, click the Start button, then select Settings, then Control Panel.
2. The Control Panel window will open. Double-click on the System icon.
3. This will display your computer’s general System Properties, including the OS version and the memory (RAM). It may also mention the processor manufacturer, but is unlikely to show its speed. Your OS should be Microsoft Windows 95/98/NT/2000.

How can I check my browser?

A browser is an online software program that allows you to view web pages. Note: we recommend Internet Explorer to take full advantage of the course features. If you run Netscape you will need to install the 128-bit security plug-in to access this site.

To check your browser version in Internet Explorer:

1. Click Help menu on the browser toolbar (toolbar at top of page).
2. Select "About Internet Explorer"
3. A popup window will open and you will see the Internet Explorer version you currently have installed. If you have a version lower than 4.01 you can go to System Requirement in the course and click on the link to download the Version 4.01 or above.

To check your browser version in Netscape Navigator:

1. Click Help menu on the browser toolbar (toolbar at top of page).
2. Select "About Netscape or About Communicator"
3. A popup window will open and you will see the Netscape version you currently have installed. If you have a version lower than 4.06 and/or need the 128-bit security to access this site, click the link in the System Requirements of this course.

What are plug-ins and why do I need them?

Plug-ins are online software programs that expand the capabilities of your browser. In this course the plug-ins allow you to play audio, view animations, and see reports. Some plug-ins require that you restart your computer before they will work. If you have problems viewing any graphics, animations or hearing audio, you can click on the plug-in links in the Systems Requirements.

Adobe's Acrobat Reader is required to view and/or print PDF document(s) incorporated in the L1 course. Acrobat Reader is a free plug-in available on Adobe's website. If you do not have Acrobat Reader, you can download it now.

What are cookies?

Cookies are session information data files written to your computer by your browser to help you keep track of where you left off when you were last working on the course as well as for grades that are written to reports. If your bookmarks are not working properly you may need to allow cookies to be written by your browser. Note: we do not gather any information about you from cookies you might receive while using this course.

To check that your browser enables cookies:

Cookies should be enabled by default for Internet Explorer and Netscape users. To check the settings:

Internet Explorer Users

Go to Tools | Internet Options | Security Tab. The Internet Zone should be highlighted, and the slider below should be set to Medium. To check the settings for Medium, the user can click the Custom Level button and scroll down to Cookies. They should automatically be set to "Enabled". If not, the user can click the "Reset" button, or enable them manually by clicking the appropriate radio button.

Netscape Users

Go to Edit | Preferences | Click Advanced Select the radio button for "Accept all cookies"